Reviews

Reviews2019-09-26T10:03:59-05:00
Service Rated ★★★★★ 5 based on 18 customer reviews!
5 1
Amy Macrina
Amy Macrina
20:22 21 Oct 19
I had another towing service come out twice this morning, but both times they left without getting out of the truck. 😡 Then, Jordan showed up from Arise - right on time, by the way! - and immediately jumped out of his truck and asked what my trouble was...to my embarrassment, he discovered right away that nothing was wrong with the vehicle...the electric start just wasn't working because I had the truck in gear! 🤦 So, shame on me...but KUDOS to Jordan, because he wasn't fazed and he took it all in stride. He was so courteous and professional, and that went a long way, after the frustrating day I'd had, thinking my starter was broken and getting the run around from that other towing company! "A gentle word turns away wrath," and I was very grateful Jordan was there to straighten out my problem AND to do it with a cheerful and helpful countenance...it turned my day around! I'd be happy to call Arise again...if I actually need a tow, lol!
Jay Hardy
Jay Hardy
15:51 21 Oct 19
I didn’t know what was wrong with my carand the guy I can’t remember his name I think Jorden came and fixed it for me and I didn’t even need a tow ! Great Service ! Very Polite As Well !
Christin W
Christin W
15:57 27 Sep 19
Had to use twice! Once through AAA and then once independently. EXCELLENT!! Will use again for all my towing needs.
trevor boothe
trevor boothe
19:04 16 Sep 19
This Towing company is A1 in my book..quick fast service and very professional with everything. Thank you again for what you do!
A. Franklin
A. Franklin
01:27 10 Sep 19
Exceptional service. Timely, responsive and very professional. I will definitely be using them again should I ever need towing or road side service.
Chris Moran
Chris Moran
01:03 10 Aug 19
Truck arrived at the time they said they would. Driver polite and calming. Could not ask for better service
sean smith
sean smith
17:54 08 Aug 19
Excellent service by staff n driver. Would highly recommend to anyone
rich llanas
rich llanas
19:38 08 Jul 19
Your service showed up promptly, verified my information ensured i was safe and allowed me to sit in the truck while he loaded my car on the platform. Driver was very customer service oriented. Thank you for the great service you provided.
MichaelandJennifer Rutledge
MichaelandJennifer Rutledge
03:39 06 Jul 19
Antoine was prompt, courtesy, and polite from beginning to end tonight. It was pouring down rain throughout the entire process. I’m not sure how he remained positive but he did!! There needs to be more people like Antoine!! Thank you!!Michael
Ali Michelle
Ali Michelle
22:57 25 Jun 19
Reliable, prompt, friendly, and excellent customer service! The truck arrived much quicker than the estimated time given which was amazing since my daughter and I was outside sweating in this Atlanta heat! The inside of the truck was immaculately clean...don’t know if y’all ever rode in one before but they’re usually filthy, dusty, and/or smell like cigarettes. LOL! We arrived home safe and sound.Thank You Arise!!
Alexandra Harris
Alexandra Harris
01:07 02 Jun 19
Antown helped us out big-time in a time of great need we barely had enough money to cover our tire and he helped make sure that we got the tire we need it upstanding and above and beyond I would definitely call again.
Diane Dotson
Diane Dotson
00:41 03 May 19
Antwan Harris was fabulous!!
Seben Mitchell
Seben Mitchell
04:19 09 Apr 19
My car was stuck at a quick trip in ga. My insurance reffered my to arise tow co. They said it would take an hour but antwan arrived in 30 min. He was very friendly seemed genuinely concerned about my situation. He even took the time to help me push my car where i could fix it. Best tow service i have ever received. Will be using and recommending them from now on.
Seben Mitch
Seben Mitch
04:07 09 Apr 19
Eunice Hosten
Eunice Hosten
20:24 28 Feb 19
Very timely service. Carlos was very professional and got my car towed safely to the repair shop. Thank you Carlos for your excellent service!
Donte Gomes
Donte Gomes
16:49 28 Jan 19
Was up and running in no time
markandkim Willis
markandkim Willis
23:43 26 Dec 18
With my car stranded and needing a flatbed to transport it, My service contract company sent Arise towing service. Antwan showed up and they were able to get the car out of a very tight spot, even though the wheel was locked and wouldn’t release. They did a phenomenal job! Very professional!Kim Willis
Regina Davenport
Regina Davenport
04:18 20 Nov 18
EXCELLENT service!! Extremely professional and arrive early. I can not say enough about the amazing level of service I received. Great Job Arise!!
Beth Mack
Beth Mack
02:21 23 May 17
Gertran (name he gave us). He said 19 minutes via a text but then when my husband called he said 90 minutes. I went to get my husband towards the 90 minute mark just in case the tow took longer which involved waking my sleeping infant and my other daughter who has to be at school at 7am. At almost the 2 hour mark we called and got the guys direct number. He was in Stone Mountain doing a tow to Chamblee before heading to Lawrenceville. He said 10 minutes longer but knowing the distance we asked what his realistic time was, not his lies. He said at least another 45 minutes. This was through our roadside assistance. I will never recommend them to anyone and our RA is submitting the company for review to be removed from their list.UPDATE: Changed to a 5 star rating after their second call. He came out earlier then the ETA and was "on top of it". They also paid for damages done during the tow. He also staid on top of updates to make sure repairs where completed. Thanks again guys. Glad that our RA doesn't have a system in place to choose providers so we had to give you another chance. Hope to not need a tow in the future but if we do we hope that it will be you.
Mercy Mburu
Mercy Mburu
15:49 30 Jun 16
Brad Dean
Brad Dean
18:54 29 Jun 16
Hagerty insurance referred me to Arise towing for my 40 year old classic car. Hagerty only uses towing companies that use flat bed trucks and nylon ropes, not chains that can damage paint.Arise was very gentle with my 40 year old car, towing it twice to a mechanic. The first time it had absolutely no brakes. The second time it had a front wheel that was only one by 3 out of 5 lug nuts. Both times they were competent and had no problems dealing with a very old car and a very tight parking lot.I'll keep their number on hand for the next time!

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